Effective Date: April 29, 2026

Welcome to Besties Maintenance & Service LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, bestiesservice.com, use our services, or communicate with us by phone, email, or SMS/text messaging.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request services, complete forms, or communicate with us, we may collect:

• Name

• Phone number

• Email address

• Physical address

• Business name

• Service details or requests

• Any information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and tracking information

How We Use Your Information

We may use your information to:

• Provide and manage our services

• Respond to inquiries and customer support requests

• Schedule appointments and service visits

• Send invoices, confirmations, and updates

• Improve our website and customer experience

• Send marketing communications, promotions, or updates

• Comply with legal obligations

SMS/Text Messaging Communications

By providing your mobile phone number, you consent to receive SMS/text messages from Besties Maintenance & Service related to:

• Appointment reminders

• Service updates

• Customer support

• Business communications

• Promotional offers and marketing messages (if you opt in)

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying:

STOP

You may reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchase.

SMS Data Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• CRM and marketing automation platforms

• Payment processors

• Scheduling tools

• Website hosting providers

• Communication service providers

These providers are only permitted to use your information as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality and user experience.

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may contact us at any time to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information

• Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Besties Maintenance & Service
Website: Besties Maintenance & Service
Email: [email protected]
Phone: (623) 824-3003